Privacy Policy

1. Introduction

NISHEE HIMALAYAN FOUNDATION ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, store, and disclose your personal information in compliance with applicable laws including the Information Technology Act, 2000 and related rules.

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Donation Information: Donation amount, payment method, PAN number (for tax receipts)
• Volunteer Information: Skills, availability, background information
• Communication Data: Messages, feedback, and correspondence with us

2.2 Technical Information

• IP address and device information
• Browser type and version
• Website usage data and analytics
• Cookies and similar tracking technologies

2.3 Financial Information

Payment information is processed through secure third-party payment processors (including Razorpay). We do not store complete credit card or debit card information on our servers. We only retain transaction references and donation amounts for our records and tax compliance.

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing Donations: To process your donations and provide tax receipts
• Communication: To send updates about our programs, impact reports, and organizational news
• Volunteer Management: To coordinate volunteer activities and opportunities
• Legal Compliance: To comply with tax laws, audit requirements, and regulatory obligations
• Website Improvement: To analyze usage patterns and improve our website functionality
• Transparency: To include donor recognition (with consent) in annual reports and impact stories

4. Legal Basis for Processing

We process your personal information based on:

• Consent: When you voluntarily provide information through forms or subscriptions
• Contractual Necessity: To fulfill donation processing and volunteer agreements
• Legal Obligation: To comply with applicable laws, Companies Act regulations, and audit requirements
• Legitimate Interest: To operate our organization and communicate our impact

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

We share information with trusted third parties who help us operate:

• Payment Processors: Razorpay and other payment gateways for secure transaction processing
• Email Services: For sending newsletters and updates
• Analytics Providers: For website performance analysis
• Cloud Storage: For secure data storage and backup

5.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Meet tax and regulatory reporting requirements
• Provide information to auditors and regulatory authorities
• Protect our rights, property, or safety

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

• SSL encryption for data transmission
• Secure servers with restricted access
• Regular security updates and monitoring
• Staff training on data protection
• Backup systems to prevent data loss
• PCI DSS compliance for payment processing

7. Data Retention

We retain your personal information for the following periods:

• Donation Records: 7 years (as required by tax laws)
• Volunteer Information: 3 years after last activity
• Marketing Communications: Until you unsubscribe
• Website Analytics: 2 years

8. Your Rights

You have the right to:

• Access: Request copies of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Withdraw Consent: Unsubscribe from communications

To exercise these rights, contact us at info@nisheehimalayanfoundation.com

9. Cookies and Tracking

We use cookies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality
• Ensure security of our services

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

10. International Data Transfers

Your data is primarily processed and stored in India. If we transfer data internationally, we ensure adequate protection through appropriate safeguards and compliance with applicable data protection laws.

11. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.

13. Contact Us